Crisis Communication Strategies to address Disinformation

IFES’ Crisis Communication and Disinformation Playbook and Training provides a template to support EMB partners in enhancing their rapid response protocol when damaging narratives about the election or election commission emerge. In addition to providing guidelines and good practices for communicating with the media and public, the training provides guidance on how to establish an internal disinformation response team, set up early warning tools, strategically engage in stakeholder outreach and education, and activate networks to disseminate credible information. The playbook and associated training also walk partners through strategies for responding to misleading or harassing content.